Programme Test Consultant

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MCL Consultant J McRobie: Managed the programme testing of IBM’s SCCD (MAXIMO) Ticketing solution with 9 months direct vendor test management of ST and SIT (onshore and offshore blend), and 6 months NRT test management of PEN, E2E and UAT.
Tested the implementation of e-ToM Trouble to Resolve (T2R) and Order to Charge (O2C) process modelling realised in IBM’s SCCD platform.
Coordinated external security PEN testing. Utilised IBM’s Rational test management suite for requirement, execution and defect tracking. Pivotal member of the team managing the User Acceptance Testing (UAT) and running system familiarisation training to the O2C and T2R end users and managers.
Provided technical SCCD support, in the absence of NRT in house support, covering ticket workflow, data manipulation and loading, application management and start centre customisation.
Managed Non Functional testing elements of external 3rd party security penetration testing (PEN) , load testing and system responsiveness/performance testing.